Frequently Asked Questions
🧑⚕️ CONTRACTOR FAQs (For CNAs, RNs, & Support Staff)
❓How do I apply to work with Phoenix Staffing Solutions?
You can apply online through our Contractor Application Form. Once submitted, we’ll review your information and follow up with next steps.
❓Do I need to be certified?
Yes. All CNAs and RNs must provide valid credentials. Support roles (housekeeping, transport, dietary aides) may require experience but not licensure.
❓Am I an employee of Phoenix Staffing Solutions?
Nope — you’re an independent contractor, which means you keep control of your schedule, shifts, and taxes.
❓How does scheduling work?
You’ll be offered shift opportunities based on your availability and preferences. You choose which ones to accept. You’re never obligated to take a shift.
❓How do I get paid?
We offer weekly direct deposits. You must submit your signed timesheet before the weekly deadline to be paid on time.
❓Is there a uniform or dress code?
Each facility may have different requirements. We’ll share this with you before your first shift, so you’re prepared.
❓Can I work at more than one facility?
Yes! You’ll be able to view open shift opportunities across multiple locations based on your profile.
❓What happens if I can’t make a shift?
We ask for at least 24 hours’ notice if possible. No-call/no-shows can lead to removal from the platform.
❓How much do you pay per hour?
Rates vary by location, role, and shift type. All rates will be disclosed upfront when you’re offered a shift.
❓Is there a referral bonus?
Yes! Refer a licensed CNA or RN and receive a bonus once they complete their first week. Details available in your portal.
❓What paperwork do I need to get started?
- Valid ID
- Certifications/license
- Background check (if required)
- Signed 1099 contractor agreement
- Completed W-9 form
- Resume
❓Do I need my own transportation?
Yes. Being punctual and reliable is critical — especially for same-day or overnight shifts.
❓Do I get assigned to a Core Team?
If you're consistent and facilities love you, yes — we’ll offer you the chance to be part of a Core Team 3™ rotation for preferred facilities, giving you steady opportunities.
❓How do I get help if I have questions?
We have real human support! Call, or email your designated staffing coordinator anytime.
